Help Center

Are all products on DealsnLots original?

Yes, all the products at DealnLots are Original, Imported and made for the Region A of the world.

Where are these products from what does region A of the world mean?

DealsnLots imports its own consignments from South East Asia, Far East and Europe. Therefore even though the product might be made in PRC, its made for the region A of the world as mentioned above.

Are all products on DealsnLots brand new?

Yes, all the products we offer are brand new.

What price benefit do we get from DealsnLots?

The price benefit is immense since you will be getting a 100% branded and imported item mind blowing discounted prices. We assure you that we offer the least price compared to other online stores. 

Will there be any variation in the price?

The price will vary as per the PKR valuation against foreign currencies as all the products are imported.

Why are some products only 1 in stock and not in bulk?

DealsnLots is stock-lot buyer and we purchase these lots in bulk, however these bulk lots include variety of different products which are not necessarily in quantity. Therefore at DealsnLots you will find plenty of unique items. Some of which will be low in quantity and some will be high in quantity. But whatever the case we assure QUALITY over quantity.

Does DealsnLots offer any warranty for its products?

DealsnLots offers a 7 days checking warranty for all its products. For further information see Return & Refund Policy page.

Are all the electronics product compatible for usage in Pakistan?

Yes, all the electronic products are of 220V and are tested for usage in Pakistan.

Are there any hidden costs or charges if I order from DealsnLots?

There are no hidden charges when you order from DealsnLots. All cost is 100% visible on the checkout page which includes Product Price + Shipment Charges.

Where can I find more detailed information about a product?

The detailed information can be found under the “Description” tabs on the product pages.

Do I need an account to shop on DealsnLots?

Not necessarily, however having a DealsnLots account helps us to make your shopping experience fast, secure and convenient. You can create your own DealsnLots account. For Account Creation on dealsnLots.com

How do I place an order?

Shopping on DealsnLots is easy ! Once you have found the product you want to buy, just follow the steps below:

• Open DealsnLots Website.
• Put the item title on “Search Bar”.
• Click on the image of your desired item & Click on “Add To Cart” button.
• Click on “View Cart” button top-right side on the  (Add quantity if required) & click on “Proceed To Checkout Button”.
• Enter your registered Email Id & Password.
• Enter your personal details like (Name/Contact Number/Shipping Address with City).
• Confirm the order details and select your “Mode of Payment”.
• Click on “Place Order”.
• Your Order number will appear on your screen.

-Congratulations! your order has been placed.

How can I track my order?

We will send you regular updates about the status of your order via SMS/Email.

My order is delayed. What should I do?

We are sorry that your order is delayed.
You can always contact us via email at cs@dealsnlots.com, or message us at Whatsapp or Facebook messenger.

My payment was processed successfully but I didn't get any order confirmation. What should I do?

Please get in touch with us so we can look into the matter. You can reach our team at cs@dealsnlots.com or contact us via Whatsapp or Facebook Messenger.

What are the shipping charges?

Shipping charges are in two categories. Orders below Rs 3000 will have to pay Rs 99 shipping charges. For orders above Rs. 3000 shipping charges are waived off.

 

Do DealsnLots deliver orders outside Pakistan?

No. Currently we are not delivering orders outside Pakistan.

Does DealsnLots deliver all over Pakistan?

Yes, DealsnLots delivers all over Pakistan.

I found the package open and the product seal broken on delivery. What should I do?

You should refuse to accept an open package. However, if you do receive any such package which is open, severely damaged or tampered, please get in touch with us immediately.

How long does it take to receive my product?

Delivery timelines vary depending on your city and your selected product.

• Please check the Returns & Refund Policy page for guidance.

Rating and Reviews

What are Ratings & Reviews?

Our customers have the option of rating and reviewing their product experiences.
The customers can both leave star ratings and add text to describe what they liked or disliked about their experience.

How to write good reviews?

DO’S

• Focus on the Product and its Features (esp. when uploading pictures)
• Base the review on your own personal experience
• Tell us why you feel a certain way about the product and it’s quality
• Rate your products with Stars that define your experience (1 is lowest, 5 is highest)
• Make your review as helpful and relevant as possible for other customers

DON’TS

• Share fraudulent information about the product
• Share irrelevant information in the reviews
• Use profane, vulgar, obscene, derogatory, discriminating or threatening content
• Upload vulgar, profane, irrelevant or pornographic images in reviews
• Share anyone’s personal information
• Include Non-DealsnLots URL
• Upload copyrighted content
• Ask for returns and refunds in the reviews

Privacy and Security

How do I report a listing infringement?

We are sorry if we unintentionally infringed your Intellectual Property Right. We take these matters very seriously, you may send us an email to admin@dealsnlots.com. We’ll take care of the rest.

If I have found a security Bug/Vulnerability/Issue what should I do?

We take security very seriously.If you’re a tech guru & you have found an issue which has a real world impact, you can report it to admin@dealsnlots.com with the below details:

• Steps to reproduce the bug/issue.
• Your web browser/mobile browser’s name and version.
• Screenshot/screen-cast (if any)